To purchase the MSI Eco, please refer to the Eco product page for your local region. Each product page includes localized links for purchasing an Eco EV charger where available.

Your electrical safety is our top priority. All MSI chargers undergo rigorous international testing and are backed by high‑value liability insurance: Product liability insurance: To protect user interests, MSI provides USD 5 million product liability insurance, including third‑party liability coverage. Global safety certifications: Europe (CE / CB): IEC 61851‑1, IEC 62196‑1, IEC 62196‑2, IEC 62893‑2, EN 17186:2019, EN 18061 North America (UL / FCC): UL 2594, UL 2231, UL 991, UL 1998, FCC 47 CFR Part 15 Subpart B Taiwan (RPC): CNS 15511‑21‑11, certified by Taiwan’s Bureau of Standards, Metrology and Inspection (BSMI) Other regions: JARI (Japan), KCC (Korea), NBTC (Thailand), RCM (Australia/New Zealand), Energy Star (international efficiency standard) This means MSI chargers meet recognized national and international safety standards from design through manufacturing, ensuring safe, reliable operation wherever they are installed.

Virtually all commercially available electric vehicles are compatible. Confirm your vehicle's charging port type (e.g., J1772 Type 1, NACS, or Type 2) and select the matching connector before purchasing.

The MSI Eco Series supports flexible single‑phase and three‑phase configurations for efficient AC charging. Actual speeds depend on your installation and vehicle efficiency. Single‑phase (7 kW / 11 kW): Provides approximately 35–77 km of range per hour. For a vehicle with an 80 kWh battery, charging from 20 % to 80 % takes roughly 5–8 hours, ideal for overnight home use or workday parking. Three‑phase (22 kW): Provides approximately 110–150 km of range per hour. For the same 80 kWh battery, charging from 20 % to 80 % takes about 2.5–3 hours, suitable for faster workplace, retail, or fleet charging. Note: Range added per hour varies by vehicle energy consumption and onboard charger limits.

OCPP (Open Charge Point Protocol) is the communication bridge between chargers and management systems. The version differences are as follows: - OCPP 1.6J: Currently the most widely adopted, stable, and best-supported version globally. - OCPP 2.0.1: A newer version with enhancements to security encryption, charging control, and data transmission. Since most operating platforms (EMS) and charge-point management systems in the market still use OCPP 1.6J as the standard, it offers excellent compatibility. Unless you have specific security requirements or your system provider requires it, OCPP 1.6J provides complete and stable charging functionality without needing to upgrade to 2.0.1.

Absolutely. The MSI Eco Series is designed for harsh environments and has outstanding weather resistance and protection: - Dust and water protection: IP65 rated, providing complete dust sealing and resistance to high-pressure water jets. - Environmental testing: Passed rigorous salt spray (corrosion resistance), high-altitude (3,000m), and extreme operating temperature (-30°C to 55°C) testing. Whether facing coastal salt corrosion, high-altitude conditions, or intense summer heat, the product maintains stable operation. You can confidently install it outdoors or in parking facilities.

No, switching is not possible because the two versions have different hardware configurations. The OCPP version has a dedicated OCPP communication board built in to support an EMS (energy management system) and backend platform connectivity. The non-OCPP version does not include this communication component and cannot be converted through hardware additions or software modifications. Important reminder: Since the hardware configuration cannot be changed after purchase, please confirm before buying whether your installation site requires EMS energy management or OCPP backend connectivity, and select the correct model for your needs.

Charging power is influenced by several factors that ensure safe and stable operation across different electrical standards worldwide: Vehicle limit: Not all EVs support high‑current charging. The actual current draw depends on the vehicle’s onboard charger (OBC). If the car’s OBC only supports 16 A or 32 A, the charger will automatically adjust to that limit, even if the unit itself is rated for more. Electrical supply limit: Local power availability varies by region. During installation, a qualified electrician will assess the capacity of your supply panel. If the upstream circuit cannot safely support full‑power operation, the installer will configure a lower current setting to prevent overloads and maintain household safety.

The standard wiring method for Eco Series chargers uses ferrule (European-style) terminals. Ferrule terminals are the specified wiring standard used during international safety certification testing (e.g., IEC/EN), ensuring stable and reliable power transmission over long-term operation. Warranty notice: For your electrical safety, please follow the manufacturer's installation specifications. If non-standard wiring methods cause equipment malfunction, damage, or safety issues, warranty and after-sales service coverage will not apply.