MSI will offer security update support to the EVSE products complied with the security requirements and other relevant provisions of the Cyber Security (Security Standards for Smart Devices) Rules 2025 of Australia until the date specified below. And extended support may be provided after the stated date.
Product: EZgo (C806), EV Premium / EV Life(XP01)
End of Support:3 years (until 31st Dec 2028)
UL certification refers to the safety certification granted by Underwriters Laboratories (UL). It ensures that EVSE products meet rigorous safety, fire, and electrical standards.
CE certification for EV chargers is a mandatory compliance mark showing that a product meets the European Union’s safety, health, and environmental protection standards.
A safety mark from CSA Group. It means the charger was independently tested to North American safety standards.
A safety mark from Intertek (ETL Listed). It means the charger was independently tested to the same UL/CSA safety standards.
ENERGY STAR certification is a U.S. Environmental Protection Agency (EPA)-backed designation that identifies EV chargers that meet specific energy efficiency and environmental performance criteria. It ensures that EV chargers are energy-efficient and environmentally responsible.
The MIT Smile Label is an initiative by the Taiwan's Ministry of Economic Affairs to help domestic and international consumers easily identify and choose products made in Taiwan.
It signifies that the product meets the "Made in Taiwan origin verification standards" and has passed quality inspection.
The Open Charge Point Protocol (OCPP) is an open communication protocol. OCPP certification ensures that a device or system can operate properly in accordance with the OCPP standard.
MSI EVSE charging stations have passed national safety certifications, such us IEC/UL, and are also equipped with comprehensive electrical protection.
Additionally, some chargers are equipped with an emergency stop button for enhanced safety.
Yes, MSI EVSE charging stations come with US$5,000,000 product liability insurance.
EVSE stands for Electric Vehicle Supply Equipment. These devices are more commonly referred to as EV charging stations.
They are devices used to recharge electric vehicles, including both battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs), similar to how a gas station refuels traditional gasoline-powered cars.
An Ampere (A) is a unit used to measure the strength of electric current.
Electricity can be either static (static electricity) or flowing (electric current). Electric current refers to the movement of electrons, and its strength is determined by the number of electrons moving per second.
A Volt (V) is a unit used to measure the force that drives electric current through a circuit. In the US, for example, the typical outlet voltage is usually 120V.
A Watt (W) is a unit of power.
It represents the rate at which energy is converted, used, or dissipated per second, measured in amperes (A).
A Watt (W) = Volt (V) × Ampere (A). Also, 1,000 watts (W) = 1 kilowatt (kW)
The kilowatt-hour (kWh), commonly referred to as a "unit" of electricity, is a unit of energy.
1 kWh = the amount of energy consumed when a 1 kW appliance runs for 1 hour.
EV Charging Connectors are divided in to two types: DC fast charging and AC slow charging.
For the US, AC connectors mainly include Type1 (J1772) and NACS for Tesla.
DC charging connectors are typically CCS1 and CCS2, depending on the region.
The charging gun type is usually indicated in the vehicle’s specifications.
Look for the information in your vehicle's user manual or contact the car manufacturer for confirmation.
It is not usually recommended as using an adapter may affect the current flow. In some extreme cases, adapters can become hot or even melt.
However, if the customer ordered the wrong charging gun type and the cooling-off period is over, we can suggest purchasing a high-quality, reputable adapter to avoid product return.
MSI does not currently sell EV charger adapters.
You can estimate the charging time by multiplying the battery capacity (in kWh) by the percentage that needs to be charged, then dividing by the charging station's power output (in kW).
For example, take the popular Tesla Model 3:
The battery is approximately 80 kWh. If the battery level is at 20% and you want to charge it to 80% (charging within this range is generally better for battery health), using an MSI EV series 7 kW charger, the calculation would look like this:
80 kWh × 60% (from 20% to 80%) ÷ 7 kW ≈ 7 hours
As a general reference, 1 kWh provides about 3-5 miles of range, so charging for 1 hour would give you approximately 22 miles of driving range.
AC (alternating current) charging is considered slow charging and is generally less damaging to the battery.
It also has a lower installation cost and is easier to set up. With a lower current output, it is safer, and the equipment takes up less space.
They're ideal for places where vehicles can be parked for long periods, such as homes, offices, hotels, and parking lots.
The appropriate amperage depends mainly on how much current your car can accept. Not all cars can charge at the same top speed.
For example, if your car supports a maximum of 16A, but the charger is rated at 60A, the car will automatically limit the charging current to 16A during charging.
Additionally, most car manufacturers provide a mobile app, which will show information such as estimated charging time and charging current. For the most accurate data, please refer to your vehicle’s official app, user manual, or manufacturer specifications.
If you bought the wrong connector type (Type 1/NACS), please note that due to safety regulations, the charging connector and the station body are integrated.
As such, MSI does not currently sell the charging cable/connector separately for individual replacement.
We recommend purchasing a high-quality, reputable third-party after-market adapter.